I have recently enlisted your help to find a tenant for my property in Awel Mor in Llanederyn. I have had the pleasure of dealing with Jess Lunbech from the very beginning.Jess is attentive, professional and goes the extra mile. I feel this needs to be brought to managements attention as not enough praise is given these days, however, a lot of people only get in touch to complain.
We have had our property up for rent for less than a week and she has already secured a tenant for it.I feel she is an asset to your company and a great member of staff who goes out of her way to provide customer satisfaction.
Top notch service, very happy customer.
Natalie - Landlord 2018
I have been thrilled with Adore. I have had my property let through them over a number years whilst working abroad. They inspect and communicate regularly, their rates and handyman charges are reasonable and I feel that my house is in good hands. Joe and Kyle in particular provided an outstanding service. I feel confident that Jess who is now in charge will keep up the good work.
Miss Evans - Landlord 2017
In the ten years that I have been renting properties in Cardiff I have (sometimes unfortunately) had to deal with many different letting agencies and their employees. I can honestly say however that Adore Cardiff have been the absolute best of them all; the Landlord himself was open and obliging, the Adore office were both fantastic to deal with- gracious and accommodating at every turn. I could not have wished for a friendlier and more compassionate service regarding my flat and I always knew that if a problem did arise in the property that it would be fixed quickly and efficiently without any fuss. It goes without saying that that kind of assurance means a lot to renters like myself. I can also addwith certainty that Adore will most definitely be my first port of call when I next move addresses and can't thank them enough for their first class service.
Ms Inkpen - Tenant 2017
After almost a year of not being able to find anywhere suitable in cardiff. they totally went the extra mile to help me,,, professional, polite and friendly.
Mr Nosratpour - Tenant 2017
When a bad accident meant I had to let out a property I had recently bought to live in. Adore took care of everything and made a stressful situation so much easier for me and I couldn't have asked for better service. I recently decided to sell the property and again with Adore, the sale went through very quickly and sold on the first viewing for full asking price! I would highly recommend Adore!
Ms Case - Landlord 2016
Very helpful and honest about everything in the flat and were happy to let us check the inventory thoroughly, as well as accommodating of our unusual moving in dates/times. Thank you for a great service :)
Ms Percy - Adore Tenant 2016
Me and my girlfriend, both being students, were looking for a property that was not so student chic and Adore lettings had just what we were looking for.The staff were friendly and the agent made the whole experience easy and painless.I would recommend this letting agency above all others I have used!
Mr Evans - Adore Tenant 2016
It's rare to find good people in business, society accepts the stereotype that if there's money to be made people will be ruthless. I'm delighted to say that my experience of Adore has exceeded all expectations. From the moment I contacted them I have found Adore to be personable, caring, fun and helpful. It is so refreshing to speak to people that are so down to earth. I will be using this company again and I would recommend them to everyone. Thanks Joe for being an absolute pleasure to speak to.
Samantha - July 2016
In a world full of dodgy landlords and letting agents Adore is a breath of fresh air! The staff as incredibly friendly, helpful and professional, and they value landlords and tenants equally. If we ever need to rent again we'd gladly rent through Adore.
Ms Muir - Adore Tenant 2016
The easiest letting agency! Help you find just what you're looking for and they don't stop there, they are always making sure that the place your renting is up to scratch and fully working. Can't fault one thing!
Miss Weyman - Adore Tenant 2016
"Thank you to the guys at Adore, especially Joe, who made my move to Cardiff so much easier, going out of his way on more than one occasion to help me! The guys at Adore are easy to talk too, always happy to answer any questions and they never use jargon, making things much easier to understand. Nothing is ever too much - I recently asked if it was possible to replace the microwave in my flat due to wear and tear, Joe spoke to my landlord and within a couple of days a brand new microwave was personally delivered by Joe himself. I would honestly say they are the best estate agents I have rented from. Thank you again!"
Miss Ingram - Adore Tenant 2016
"Joe and Kyle were exceptional from start to finish of my tenancy. Always easily contactable and made the process so much easier with the help they provided.
Joe was most patient and understanding when most other letting agents absolutely would not have been and for that alone I would recommend Joe and Kyle at Adore to any landlord or tenant. Really lovely guys and an asset to the letting industry".
Miss Davies - Adore Tenant 2016
“I have just let my house through Adore Cardiff. They offer a professional service and are attentive to the requirements of both tenants and landlords. I recommend them to both landlords and tenants wanting a reliable, approachable and caring agent.”
– Ms Bacon, Cardiff Landlord 2016
We have just completed a 2 1/2 year letting contract using Joe of Adore as our agent and we can't praise him and Adore enough.
We would recommend any Landlord to use this agency as they are reliable,attentive and professional at all times.
Mr and Mrs Jenkins, Landlords, Cardiff Bay 4th April 2016
'To Joe and his team at Adore, you are a breath of fresh air to the lettings business.
Adore share the same values as I, they provide the best service and support for my tenants, at the same time keeping me informed at all times.
I would recommend Adore to any landlord who wants a professional & quality service delivered ‘with a smile’
I hope you go from strength to strength'
Mrs Smith - Cardiff Landlord 2015
'Very good service received from Joe following an accident and having to rent my property out ASAP whilst living away and not being able to be at the property at all. Highly recommend as everything was made easy for me.'
Miss. Case - Cardiff Landlord 2015
I would like to thank you and your team for the way that you are managing our property. The way you have dealt with myself and my wife has been very professional and have been prompt with our payment which you received from our tenant for us.
You managed to secure a tenant for the property very quickly and even managed to get six months’ rent paid in advance.
I would recommend your company to anyone and would just like to say to you and your team, a big well done.
- Mr. Deere - Adore Landlord 2015
"Thank you for all the work you carried out in setting up a rental for our property. Everything was explained thoroughly and any questions were answered confidently and honestly. The inventory you did was meticulous and we felt that this safeguarded ourselves and our tenants. We will certainly recommend your company to others as your professionalism and friendliness knocks spots off the agency we were with previously. Once again thank you and your team very much for a trouble free rental".
Mr and Mrs Sullivan - Cardiff Landlords 2015
"Adore from the word go have been extremely helpful, friendly and practically useful. They sorted all of our requests within a couple of days, were extremely courteous at all times and nothing is too much for either Kyle or Joe. Even though it's just a rented accommodation, it feels like we now have a 'home' due to their help."
Miss Griffiths - Adore Tenant 2014
Wish I knew about Adore lettings a long time ago , the service provided by Joe was the best you could hope for - he knows his stuff. I have rented the property for 20 years with patchy results without using a managing agent . I would not even think about going it alone again. Why put up with the grief ? The accountant I use says you can even claim the fees back on you tax bill !
- Mr Baker - Adore Landlord 2014
'I'm a locally-based landlord specialising in HMOs targeting professionals seeking quality house shares in the CF24 postcode area. As well as being a member of the Landlord Accreditation Wales scheme, I ensure all of my properties are fully compliant with Cardiff Council Housing Enforcement legislation, as it's vital to me that I'm continuously providing the very best for my tenants in every way. With this in mind, I've chosen and am very pleased to work closely with Adore Cardiff to market my properties, because I believe Adore share the same values as me and I feel they provide the very best for their landlords and tenants alike. Adore listen attentively to their customers and I would not hesitate to recommend their services to any professional landlord for whom quality and excellent customer service are also key. I adore Adore. Pure, unadulterated adoration. That's it'.
Mr S Marwaha - Cardiff Landlord 28th February 2014
"Thanks to Joe and his team at Adore for solving my letting problem quickly and efficiently. My flat was empty for 4 months and Joe found the perfect tenant in 24 hours.
I wish Joe and Adore all the best for the future.”
Mrs Smith, Landlady Canton - 4th February 2014
"From arranging the initial viewing to signing the contracts and moving in Joe (Adore) has been simply fantastic. At no point were we out of the loop, all of our queries were answered immediately and everything Joe (Adore) said he would do he did, no reminding no fussing no empty promises just everything handled extremely efficiently. All of the bills were sorted for us and we simply had to wait for them to come through the door. Meter readings were correct, the itinerary was thorough and we received our confirmation of our deposit being in the DPS. This is even more impressive considering it was all done over the Christmas period. We have rented through several different estate agents in Cardiff in the last few years and have never had an experience any where near as good as with Joe (Adore). Where we would go so far as to recommend people don't use two of our previous estate agents (who shall remain anonymous) who were a disgrace/a bunch of cowboy's we have never felt the need to recommend an estate agent until now. We would happily recommend Joe (Adore) to everyone who wants superb service and to discover how good an estate agent can actually be."
Liz Harries, Cardiff Bay Tenant - 2nd February 2014
“As someone who is renting for the first time in 7 years, I have found Adore to be great in every way. Their relatively small size means that their customer service is quick, efficient and personalised and everything has run smoothly for me. Their fees are much more reasonable than other agents too which is also big plus!”
Stuart Evans, Canton Tenant - 30th October 2014
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